Return Policy: No Returns Accepted.  This is at the request of the designers.  

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Floss Purchases: If you would like a floss pack for any chart you have purchased please send me an email, or direct message.  I will be happy to PayPal invoice you and order on your behalf from my distributors.  I can have most floss in within 24/48 hours.  I will ship it as soon as I received it.  

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International Shipping:  Please message me via email or DM and we can discuss shipping options.  

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Custom orders:  If there is anything that you would like that you do not see on the site, please ask.  Most items will arrive at my shop within 24/48 hours. 

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Out of Print Items:  Ask away. I will be happy to contact the distributor and see what I can find. Many have reprints or older items in stock.