Return Policy: No Returns Accepted. This is at the request of the designers.
Floss Purchases: If you would like a floss pack for any chart you have purchased please send me an email, or direct message. I will be happy to PayPal invoice you and order on your behalf from my distributors. I can have most floss in within 24/48 hours. I will ship it as soon as I received it.
International Shipping: Please message me via email or DM and we can discuss shipping options.
Custom orders: If there is anything that you would like that you do not see on the site, please ask. Most items will arrive at my shop within 24/48 hours.
Out of Print Items: Ask away. I will be happy to contact the distributor and see what I can find. Many have reprints or older items in stock.